How to fix error 797?

797 is a common error code when encountering problems with your website, and it’s not always easy to fix. Here are some ways you can prevent the 797 error from happening in future.

Error 797 is a common error that most people encounter when trying to connect to a VPN on Windows. This article will show you the steps needed to fix it.

With all of the new technological breakthroughs it has fostered over the last several decades, as well as creating a more connected society in general, the internet is amazing.

However, with the internet becoming more and more of a need, one of the most common problems you may have on your smartphone nowadays is a lack of internet connection or frequent disconnection.

Here’s why you’re getting the issue, as well as seven fast fixes for error 797.


If you encounter “error 797: a connection to the remote access server could not be established because the modem could not be detected,” it’s because your PC is unable to connect to your internet service provider (ISP). This issue is widespread on Windows PCs, particularly when utilizing USB dongles for wireless internet.

Aside from that, it might be caused by an obsolete or incorrectly placed ethernet/USB connection or a defective or loose ethernet/USB connection.

Also see: Fix: FSS0 atmoshpehere/fusee-secondary.bin incorrect ini cfg error


Here are seven methods for resolving “error 797: a connection to the remote access server could not be established because the modem could not be located.”

A simple restart is one of the most typical solutions to practically any technical problem. Restart your laptop/PC as well as your router or modem to see if this resolves the issue immediately.

If it doesn’t work, shut down the modem and then restart it. Disconnect the modem/router from any power source for at least 15-20 seconds before turning it back on to prevent power depletion.

Also see: 7 Solutions for Windows Error 0xc1900106


Because your device driver is the most common cause of error 797, replacing the problematic driver is your best bet for resolving the issue. 

Step 1: Right-click Start and choose Device Manager from the menu that appears.

1628239044_994_Nvidia-GeForce-Experience-error-code-0x0001-4-fixes

Step 2: Right-click on the driver you want to update and choose Update Drivers from the context menu.

1628239045_707_Nvidia-GeForce-Experience-error-code-0x0001-4-fixes

Step 3: Select Automatically search for drivers. Windows will hunt for and download the most recent drivers for your device automatically.

1628152849_964_Driver-power-state-failure-Windows-10-7-fixes

While this should assist in the resolution of Error 797. If it doesn’t, click Uninstall device and restart your computer to force Windows to download and install the necessary drivers. You’ll be able to update them afterwards.


Error 797 may also be resolved by restarting the Windows driver verifier.

Step 1: To enter the Run prompt, press Windows + R. Enter cmd into the command prompt.

Video-dxgkrnl-fatal-error-windows-10-Fixed

Step 2: Hit enter after typing the following command.

verifier/reset Driver-verifier-DMA-violation-13-Fixes

Now restart your computer, and error 797 should be gone. 

Also see: Buying an electric vehicle: Everything You Need to Know


This error 797 might also be caused by insufficient or uneven power to your network adapter. 

Step 1: Right-click Start and choose Device Manager from the menu that appears.

1628239044_994_Nvidia-GeForce-Experience-error-code-0x0001-4-fixes

Step 2: Double-click your network adapter to bring up its properties. 

How-to-fix-error-797

Step 3: Go to the Power Management tab and uncheck the option that allows the computer to switch off this device to conserve power.

1654105616_949_How-to-fix-error-797


Windows 10 has a few useful troubleshooters that may help you fix a variety of problems. However, Microsoft has deleted the hardware troubleshooter from the troubleshooter’s menu for some reason. As an alternative, here’s how to run the hardware troubleshooter. 

 Step 1: To enter the Run prompt, press Windows + R. Enter cmd into the command prompt.

Video-dxgkrnl-fatal-error-windows-10-Fixed

Step 2: Press enter after typing msdt.exe -id DeviceDiagnostic. The hardware troubleshooter will be launched as a result of this. 

Generic-PnP-Monitor-issue-in-Windows-10-5-Fixes

Follow the troubleshooter’s instructions as closely as possible.

Also check out: In Adobe Acrobat, an issue occurred when obtaining page content.


The first step is to change the registry to require Windows to connect to Microsoft’s servers in order to get updates. Here’s how to do it.

Step 1: To enter the Run prompt, press Windows + R. Hit enter after typing regedit. 

1639411259_759_How-to-fix-error-code-0x80004005

Step 2: Go to the directory listed below.

HKEY LOCAL MACHINESOFTWAREPolicies MicrosoftWindowsWindowsUpdateAU 1654105620_479_How-to-fix-error-797

Step 3: Double-click the UseWUServer key and modify it to 0.

1654105622_440_How-to-fix-error-797

Restart your computer and try again. 


When using IPv6, you may see error 797 when connecting to servers. Here’s how to get everything back on track.

Step 1: Press the Windows key and type “network settings” into the search box. Select the relevant search result by clicking on it.

1654105624_577_How-to-fix-error-797

Step 2: Select Change adapter settings from the drop-down menu.

1654105625_529_How-to-fix-error-797

Step 3: Select your active connection by double-clicking it.

1654105626_293_How-to-fix-error-797

Step 4: Select Properties from the drop-down menu.

1654105628_102_How-to-fix-error-797

Step 5: Make sure the IPv6 box is unchecked and only the IPv4 box is ticked. 

1654105629_552_How-to-fix-error-797

Restart your computer and give it another go.

Also see: What is the best way to reinstall Ubuntu?

How-to-fix-AirPods-keep-disconnecting-issue-11-Fixes

‘s Editorial staff may be reached at [email protected] or via phone at +91-522-4333653.

Related Tags

  • usb wifi adapter not working windows 7
  • turn wireless on windows 7 is disabled
  • how to enable wifi on laptop