Sim not provisioned for voice: 5 fixes

You know those moments when you’re trying to pick up a call. You’re driving along in your car, or sitting in a busy cafe waiting for your friends, and the call pops up on your phone, but you just can’t pick up. Perhaps it’s a little frustrating, or perhaps you’re in a hurry, but whatever the reason, it’s pretty annoying. Why does this happen? Your phone may have lost its way to the SIM card installed in it.

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Over the last couple of days I’ve been struggling to get my Microsoft Band 2 to work with my new iPhone 6. In particular I’ve received the following error message:

SIM card problems have existed for as long as SIM cards have existed. They are, however, not the most straightforward to detect and resolve. If you have a problem with your SIM, you’ll almost certainly need to contact your service provider for help.

In this article, we’ll discuss the SIM not supplied for voice error, its causes, and some possible solutions.


Your SIM card is most likely unable to serve (or furnish) your phone, resulting in the error. It’s more likely to happen if you’ve recently purchased a new SIM card that has yet to be activated, or if you have an extremely old card that your network provider has discontinued.

The notice might appear in any of the SIM slots on dual-SIM phones. Your phone will tell you which SIM card is causing the problem, but it won’t help you much after that.

SIM not provided for voice is a subset of this problem. This problem is specific to your SIM’s ability to use the carrier’s network to make voice calls. You’ll get this error if your SIM can’t do that right now, either because it’s inactive or because the network isn’t available.

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Fortunately (or unfortunately), there isn’t much that can go wrong on your end in this scenario. However, there are a few remedies you can attempt to see whether the problem is resolved.

Restart your mobile device.

In such cases, the first thing you should do is reset your phone. Many seemingly random difficulties can be resolved by restarting the device, especially if they are network or SIM-related. You can also try turning on and off airplane mode.


Examine the SIM card

The SIM card will then be physically inspected to ensure that it is free of any damage that could interfere with the connection between the SIM card and the tray in your phone. Check to see if the SIM card fits properly in the tray and makes contact with the metal contacts on the inside.

Cleaning the card with a towel to remove any dust from the metal contacts is also a good idea. If there’s a problem with your phone’s SIM slots, you may also check your SIM in another phone.

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Check the status of your SIM card’s activation.

If you’ve recently purchased a new SIM card, it will most likely activate itself within 24 hours. If it doesn’t work, try contacting your carrier for assistance with activation.

Most cards require you to send a text message to a certain number, call an automated activation line, or go to the carrier’s website to activate them. However, depending on your service provider, the activation process may differ significantly.


If activation isn’t the problem on your SIM card, it’s time to contact your carrier and explain the situation. They are, after all, in charge of the network and, as a result, your SIM. Your carrier is likely to have a remedy on hand and will be able to appropriately diagnose your problem as well.


Purchase a new SIM card.

Finally, if nothing else works, you can request a new SIM card from the same carrier or switch carriers entirely by using a SIM card from a different carrier. Getting an eSIM, if your phone allows it, could be a smart choice because you won’t have to worry about physical damage to the SIM card or dust getting into the contacts or the SIM caddy.

These five solutions should assist you in resolving the Sim not supplied for voice issue.

Also see: 9 Ways to Fix a Sim Card That Isn’t Working

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When he’s not writing/editing/shooting/hosting all things tech, he streams himself racing virtual vehicles. Yadullah can be reached at [email protected], or you can follow him on Instagram or Twitter.

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Frequently Asked Questions

How do you fix SIM not provisioned?

If you are unable to connect your phone to the network, try restarting your device and then connecting again.

What is SIM 5 not provisioned?

SIM 5 is not provisioned.

Why is my SIM not provisioned?

If your SIM card is not provisioned, it means that the carrier has not activated your phone. You can try to contact your carrier and have them activate your phone.

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